Saturday, 27 June 2009

AirAsia abolishes admin fees


AirAsia staff celebrate their newsly launched ‘No Admin Fee’ fare system. PHOTO SUPPLIED

Written by Post Staff
Friday, 26 June 2009

AIMING to stimulate regional travel, AirAsia is abolishing administration fees from its fare structure.
Passengers now only have to fork out the seat fare and airport tax, the company said in a statement released late Wednesday.

The ‘no admin fee' system is effective for bookings made for all AirAsia and AirAsia X flights from June 24. From this date, AirAsia.com will display all-in fares (fare plus airport tax) throughout the booking process. This ensures price transparency from the advertisement through to flights and paying for them online.

In conjunction with the ‘no admin fee' announcement, the Malaysian airline is launching a regional promo-fare campaign offering heavily discounted tickets.

Limited time only
Bookings under the campaign can be made via AirAsia.com until June 28 for travel between October 1 and April 30 on a first-come, first-serve basis.

In the statement, AirAsia Group CEO Tony Fernandes said: "We are continuously ramping up our efforts to give the best to our guests.

"We are going the extra mile to live up to our brand promise to have the lowest fares in the market.

"Our recent Q1 result showed that there was a surge of over 21 percent in our passenger growth compared to last year, which goes to prove that people appreciate the value we offer, especially in these difficult times. We were the first airline to abolish our fuel surcharge, and we are proud to lead again in removing our admin fee."

No comments: